ISO 9001: 2015

Scope

TUV Rheinland Certified

Value Added Global Supplier for Information Technology Hardware, Software, Supply Chain Services to Support Cloud Computing, Data Center Managemet, Rugged Mobility Devices and Office Equipment

Saitech Inc.’s quality management system is ISO 9001: 2015 certified by TUV Rheinland. We work tirelessly to meet and exceed the customer’s requirements and expectations.

To be certified for this international recognition, we adhere to the following:

  • Complete customer satisfaction.
  • Efficiency and productivity (minimizing defect costs and optimizing process sequences).
  • Minimization of risks in product liability.
  • Reduced inspection and testing costs.
  • Reduced costs through the minimization of communication and manufacturing errors.
  • Consistency of service or product performance.
  • Increased motivation of employees due to fewer errors and complaints.
  • Transparency through clearly defined processes.
  • Continuous process and structural improvements.
  • Identification and minimization of weaknesses.
Here at Saitech Inc., we continuously strive to deliver the best value and superior service to our business partners. We pride ourselves in our ability to assist our customers in achieving competitive advantage and increased productivity through efficient and quality IT solutions.

Saitech is an ISO 9001:2015 certified company. Our Quality Management System is certified and approved by TUV America. It is designed to meet and exceed customer requirements and expectations. Saitech Inc. is working tirelessly to evaluate and continuously improve our internal quality process and procedures. Saitech Inc goal is to be 100% accurate on every order that we process. We achieve this objective by utilizing thorough vendor management and inspection processes to ensure parts, equipment and supply chain integrity. All products that we receive are inspected in our state-of-the-art ANSI/ESD-S20.20 complaint facility located in Fremont, California.

Why is quality important?

Poor quality can adversely affect your reputation or your business; it can have serious consequences. In critical applications, counterfeits and damaged parts can pose the risk of damage or bodily harm. Poor quality and counterfeit parts can interrupt your workflow and cause serious production problems and delays, upset your customers, and lead to costly returns and repairs.

Protection against counterfeits

Saitech Inc. has put multiple procedures in place to prevent counterfeit products from reaching our end customers. Through intensive training and participation in industry associations fighting counterfeiting, Saitech Inc has stayed at the forefront of anti-counterfeiting technology. Being a member of ERAI, we have developed international counterfeit avoidance standards. We’ve taken our unique insight and experience and used it to develop unique processes to protect our customers.

Legal & General Accountability:

  • $5 million in combined Liability and Errors and Omissions Insurance
  • Certificate of Conformance issued with every shipment upon Request.
  • Industry standard Warrantees and Gaurantees
  • Product Traceability Agreements as requested

“Saitech Inc is 100% committed to high tech Quality products and service.”

To learn more, visit: http://www.tuv.com/en/usa/services_usa/management_systems/quality_2/iso9001_1/iso9001_certification.html

Saitech ISO 9001.2015 exp2021